Enhancing the Capabilities of a Call Center
Overview & Challenge Our client is a leading company in the retail industry, existing on the market for more than 50 years and providing products,
Overview & Challenge Our client is a leading company in the retail industry, existing on the market for more than 50 years and providing products,
Overview & Challenge The Client is a leading IT company in the Eastern European region, existing on the market for more than 10 years and
Overview & Challenge Being in an industry where you receive a lot of data in different formats requires using integration to enable seamless flow and
Overview & Challenge With the emerging of technology and the Internet, every business has its own website and social media accounts. In a digital world,
Overview & Challenge All those people using microservices know the troubles that come with them – they require frequent code changes; a large number of
Overview & Challenge Long gone are the days when people went to the bank and waited in line to make payments. Nowadays, most people use
Spring cloud functions and Serverless give us the ability to easily develop, test, build, and deploy Lambda functions on multiple cloud providers. In the following
Customer contact centers have always been the central points of customer interaction. During the pandemic, their importance has grown even more due to the fact
Our team is focused on containerization using Docker and orchestration using Kubernetes. As we are a Cloud team, we wanted to explore different ways of
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