Creating a New Contact in Salesforce Using RPA Integrated with MuleSoft
Introduction Even though we live in an era where digital transformation is the main characteristic of top-notch businesses, many of them still…
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Gathering Leads Automatically from Webpage to Salesforce
Attracting prospects is a crucial part of the sales and marketing teams in a company. As such, having a website that will…
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Six Sigma for Quality Management and Improvement
The Six Sigma concept has come to reality to satisfy two basic concepts that drive the companies today: customers’ needs and profitability…
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Transform Your Customer’s Journey with a Customer Contact Center
Customer contact centers have always been the central points of customer interaction. During the pandemic, their importance has grown even more due…
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The Story Behind Brandon Ellett, ⋮IW Chief Commercial Officer
In June 2020, we welcomed Brandon Ellett as our new Chief Commercial Officer to enhance ⋮IW’s excellence and drive our expansion. Brandon…
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HR Transformation: Automate with ServiceNow
80% Reduced manual work 60% Increased efficiency 85% Improved data representation The past few months have put digitalization processes at full speed.…
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Docker ECS Integration
Our team is focused on containerization using Docker and orchestration using Kubernetes. As we are a Cloud team, we wanted to explore…
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Using an End-to-end Technical Solution to Develop the Best Working Product in the Transport Industry
End-to-end solutions are considered to be the most effective solutions that keep pace with the changing infrastructure of every business, and the…
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Gravitee on AWS EKS
Introduction Gravitee.io is an open-source, easy-to-use, cost-effective, and super-fast API management solution that helps secure, publish, and analyze who, when, and how…
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Taking the Leap of Faith
Mile Grujovski has been with our company for one year now. He is one of the people responsible for our office in…
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Increasing Business Agility with a Custom Application in Telco
The telecom industry is an ever-growing one, with an infrastructure that is complex offering a myriad of services to clients of different…
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Welcome to Our New Chief Commercial Officer – Brandon Ellett
Brandon Ellett As of June 2020, we welcome Brandon Ellett to our ⋮IW family. Earlier this year, we also welcomed our new…
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Building Custom Reports with Dynamic Dates in ServiceNow
Reports give us a cumulative overview of our activities and provide us with insights enabling us to compare and further improve our…
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