Ship software your customers trust. Now ship AI you can trust too.

We test the systems your business runs on, from web and mobile applications to LLMs, RAG, agents, and predictive ML, with measurable quality gates so every release reaches production with confidence.

One QA partner, two disciplines

Traditional QA catches broken code. AI fails differently.

Classic testing still matters: functionality, performance, security, integrations. But AI systems break in ways a unit test never sees. We cover both, so a model change and a code change are held to the same standard before they reach your users.

  • Hallucination & grounding checks on every output
  • Prompt injection & jailbreak red-teaming suite
  • PII leakage scanning across model outputs
  • Regression baselines so every model change is tracked
  • Latency & cost profiling under real load
What stays hidden until it isn't

The hidden risks in production AI

The failures that hurt most are the ones that pass every traditional test and surface only after launch.

Hallucination blind spots

Confident, wrong answers that damage trust. The system sounds certain while it fabricates, and standard tests never flag it.

Bias leakage

Systematic unfairness that goes undetected until it becomes a legal and reputational crisis hiding in everyday output.

Quality drift

Performance degrades quietly over time. What worked at launch slowly breaks without warning, and nobody owns the moment it does.

What we cover

Comprehensive QA, for software and AI

From established software testing to AI evaluation. Switch between the two to see how we cover each discipline.

AI quality evaluation

Task accuracy, response consistency, hallucination detection, adversarial robustness, and agent behavior correctness.

Safety, risk & compliance

Toxicity checks, bias testing, data privacy, security vulnerabilities, and governance readiness.

Performance & reliability

Latency, throughput, cost trade-offs, failure handling, and regression across model versions.

Operational readiness

Monitoring, release gates, incident response, and continuous evaluation pipelines for production AI systems.

Why it pays off

What disciplined QA protects

Quality work is not a cost center. It defends the things that are expensive to win back once they are lost.

Your reputation

Meeting the highest standards reinforces the reliability and trust your brand is built on.

Customer satisfaction

Reliable, user-friendly experiences turn into satisfied customers, loyalty, and advocacy.

Your budget

Catching defects early in development cuts costly rework and frees up resources later.

Speed to innovate

Robust QA clears the path for smoother adoption and faster, more confident release cycles.

How we work

From first review to continuous quality

A clear path that starts with your goals and ends with release gates and monitoring you can rely on.

1

Discovery

1-2 weeks

Define use cases, risks, and acceptance criteria, and map the architecture we are testing against.

2

Evaluation design

1-2 weeks

Build the test suite, golden dataset, scoring rubric, and baseline metrics tailored to your system.

3

Execution & hardening

Ongoing

Run tests, tune prompts, retrieval, and policies, and implement safeguards and regression coverage.

4

Readiness & continuous QA

At launch & after

Set release gates, automate evaluation, and monitor for drift once the system is live.

Technology stack

Tooling for software & AI QA

One stack across both disciplines. Switch between the frameworks we use to evaluate AI systems and the platforms our teams use to test the software you ship.

Evaluation frameworks

Structured evaluations for LLMs, RAG pipelines, and agents using benchmark suites, LLM-as-a-judge, and automated scoring.

  • Braintrust
  • Promptfoo
  • DeepEval
  • RAGAS

Datasets & benchmarks

Golden datasets, adversarial inputs, and business-focused scenarios to measure quality, regression, and robustness.

  • Synthetic data
  • Golden sets
  • Label Studio

Output validation

Validate structure, correctness, faithfulness, and consistency with schema checks, rule-based controls, and semantic evaluation.

  • Schema validation
  • Faithfulness
  • LLM-as-a-judge

RAG & retrieval testing

Context relevance, retrieval precision, chunking quality, citation support, and grounded response behavior.

  • Context precision
  • Recall
  • Grounding

Safety & governance

Bias, policy compliance, privacy leakage, unsafe outputs, and prompt injection resilience across critical workflows.

  • Guardrails
  • Policy tools
  • Red teaming

Observability & continuous QA

Traces, prompt versions, incidents, and performance metrics in dashboards that support ongoing quality improvement.

  • Langfuse
  • LangSmith
  • Arize Phoenix
  • Monitoring

Our Success Stories

Resource

The 2025 AI Quality & ROI Playbook: from engineering to the boardroom

A practical guide to connecting AI quality work to business outcomes, written for the people who fund it and the people who build it.


Get the playbook
2025 AI Quality and ROI Playbook infographic

Ready to make your AI production-ready?

Let’s assess your current AI solution and define measurable quality gates.

FAQ

Frequently asked questions

What is AI QA?

AI QA is the practice of evaluating and testing AI systems, including LLMs, RAG pipelines, agents, chatbots, and predictive ML, against measurable quality gates before and after they reach production. It targets the failures traditional testing misses: hallucinations, bias, prompt injection, and quality that drifts over time.

How is testing AI systems different from testing traditional software?

Traditional QA checks that code does what it was told to do. AI systems can fail without breaking: they hallucinate, leak bias, and degrade silently while passing every unit test. AI QA adds grounding checks, prompt-injection red-teaming, PII scanning, and regression baselines on every model change.

What does an AI QA assessment cover?

An assessment reviews one of your applications or AI systems to find where quality is at risk. We map the architecture, define acceptance criteria you can measure, and lay out a path to production readiness with the right release gates.

How long does an engagement take?

Discovery and evaluation design each run about one to two weeks. After that we move into execution and hardening, then set release gates and continuous QA that keep running after launch. Exact timing depends on the number of systems and the complexity of the use case.

Which tools do you use?

For AI QA we use evaluation frameworks such as Braintrust, Promptfoo, DeepEval, and RAGAS, alongside dataset, output-validation, RAG-testing, safety, and observability tooling. For software testing we work across test management, performance, security, automation, CI/CD, and test-data platforms.