Cloud & Managed Services by IWConnect

Move to the cloud. Keep it running.

We get you onto the right cloud, then keep it running around the clock. Migration and infrastructure built to scale, plus 24/7 monitoring, security, and support so nothing falls over while you sleep.


24/7 monitoring and response AWS and Azure ISO certified delivery

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    Enterprise Data AI — Semantic Layer

    The problem

    When no one owns running it, the cloud runs you.

    Getting to the cloud is the easy part. Keeping it fast, secure, and affordable is where most teams lose ground. Here is what that looks like on the dashboard.

    operations overview 3 incidents
    Uptimedown

    Outages you hear about from customers

    Without proactive monitoring, the first alert is a support ticket, and by then the damage is done.

    Cloud spendclimbing

    Bills that creep up every month

    Idle resources and unwatched usage quietly inflate the invoice, with no one owning the meter.

    Open alertsbacklog

    A team buried in firefighting

    Engineers who should be building spend their days chasing alerts, so the roadmap keeps slipping.

    Small issues become outages, and outages become lost revenue and lost trust.

    What it includes

    Two halves of one cloud.

    Getting there and staying there are different jobs, and we do both. One team moves you onto the right cloud, the same team keeps it running once you are on it.

    Get there

    Cloud & Infrastructure

    Advisory, low-risk migration, cloud-native development, and DevOps with infrastructure as code. We map you to the right platform and move you with minimal downtime.

    Stay there

    Managed Services

    24/7 monitoring, proactive SLAs, zero-trust security, FinOps, and tiered L1 to L3 support. We catch issues before users do and keep spend in check.

    A cloud that scales and stays up

    Moved with minimal disruption, then watched, secured, and tuned around the clock, so it grows with you instead of surprising you.

    What you get Lower risk Predictable cost Always on
    Proof

    Built, scaled, and kept running.

    From real partnerships and production infrastructure work. Different stacks, the same goal: a cloud that performs and does not surprise you.

    Cloud performance Cloud performance

    A strategic partnership to deliver real-time, high-performance, and scalable data solutions on modern infrastructure.

    Aerospike real-time, high-performance partnership Read the announcement →
    DevOps DevOps

    Managing Azure cloud environments as code, using Terraform and GitHub Actions to make infrastructure repeatable and reviewable.

    Azure IaC infrastructure as code with Terraform Read the article →
    Scaling Scaling

    One-click deployment on Kubernetes with elastic scaling, provisioned with Terraform across AWS and Azure.

    Kubernetes elastic scaling on AWS and Azure Read the walkthrough →
    Capabilities

    Two practices, one accountable team.

    Start with the move, start with the running, or hand us both. The same people who build your cloud are the ones who keep it healthy.

    Cloud & Infrastructure

    Cloud advisory and platform selection, low-risk migration, cloud-native development, and DevOps with infrastructure as code on AWS and Azure. The right cloud, with cost and security planned from the start.

    Explore cloud & infrastructure →

    Managed Services

    24/7 monitoring with proactive SLAs, zero-trust security, cloud cost control, and tiered L1 to L3 support, including IWFirstCall, our 24x7 NOC, help desk, and BPO center across North America, the EU, and the UK.

    Explore managed services →
    Best fit

    Where this pays off, and the way in.

    We earn our keep when the cloud is costing too much, going down too often, or eating your team's time. If yours runs lean and quiet, you may not need us yet.

    Best fit for

    • Enterprises planning a cloud migration that cannot afford downtime
    • Teams whose cloud bill keeps climbing with no one owning the spend
    • Businesses that need 24/7 coverage but cannot staff a NOC in-house
    • Anyone running production systems where an hour of downtime costs real money

    If you run a small setup on one managed platform with stable costs and no uptime worries, you probably do not need a managed partner yet.

    Migration paths

    Rehost

    Lift and shift to the cloud as-is to move fast, then optimize once you are safely there.

    Re-platform

    Swap in managed cloud services for the heavy lifting, without rewriting the application.

    Refactor

    Rebuild for cloud-native when the workload clearly earns back the effort.

    We pick the lowest-risk path that fits the workload, not the trendiest one.

    Platforms and partners

    We run on the clouds you trust.

    A Microsoft partner with deep AWS and Azure expertise, and the monitoring and automation stack to keep it all healthy. We are platform-agnostic, so the recommendation fits your stack, not our preference.

    MicrosoftPartner AWS Azure Kubernetes Docker Terraform Ansible Jenkins GitLab Prometheus ServiceNow Splunk Dynatrace
    Always-on operations · part of the IWConnect family

    When your users call, someone answers. 24/7.

    IWFirstCall is the certified 24x7 care center inside the IWConnect family. NOC, help desk, call center, and BPO operations for enterprises across North America, the EU, and the UK, so issues get caught and resolved while your team sleeps.

    Network Operations Center Help Desk, L1 to L3 Call Center BPO
    Explore IWFirstCall →
    24/7coverage across North America, the EU, and the UK
    1 ownerper case, from first call to resolution
    100%of tickets logged and measured
    Talk to us

    Bring us the cloud that costs too much, or the system that keeps falling over.

    A migration you are nervous about, a bill that keeps growing, or an outage you never want to repeat. Tell us what is going wrong and we will show you the way to steady it.

    What happens next
    1

    A health checkWe review your cloud, your costs, and your uptime with you.

    2

    A clear planWhat to migrate, what to optimize, and what to monitor first.

    3

    A way to run itCoverage, SLAs, and a team, so it stays steady once we hand over.

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      Questions

      Before you get in touch.

      The questions decision makers ask us first.

      Q

      What does Cloud & Managed Services include?

      Two things: getting you onto the right cloud, with advisory, migration, cloud-native development, and DevOps, and keeping it running, with 24/7 monitoring, security, cost control, and L1 to L3 support. One team does both.

      Q

      How is this different from your Application Engineering or AI work?

      Application Engineering builds the software. This pillar runs the cloud it lives on. The AI Center of Excellence handles AI workloads and their monitoring. When they overlap, the teams work together, each owning its own piece.

      Q

      Can you manage cloud we already set up, or only what you build?

      Both. We are platform-agnostic and regularly take over environments we did not build, after a short assessment of how it is set up and where the risks and costs are hiding.

      Q

      How do you keep cloud costs under control?

      With FinOps practices: right-sizing resources, removing idle spend, and watching usage so the bill stays predictable. Cost and security are planned from the first migration step, not bolted on later.

      Q

      What does 24/7 support actually cover?

      Proactive monitoring and incident response, plus tiered L1 to L3 support. Through IWFirstCall we run a 24x7 NOC, help desk, and BPO across North America, the EU, and the UK, with one owner per case.

      Q

      Which clouds do you work with?

      Mainly AWS and Azure, including hybrid and multi-cloud setups. Because we are platform-agnostic, we recommend what fits your workload and budget rather than pushing a single vendor.