Overview & Challenge
Every corporation, no matter its size and existence on the market, usually sends some of its employees on business travel requiring issuing business trip letters. As such, one of the biggest bank corporations in North Macedonia sends employees on business travels almost every day which required a lot of email communication, manual approval, and paperwork.
Having in mind the old way of requesting and approving the employee business trip requests, we created an automated and centralized solution using the Jira Core business process management tool. The process that we implemented as a custom solution provides a transparent, flexible, and automated way of creating and approving business trip requests.