Order Management ensures companies maintain their orders up to date and follow all the steps of preparing the order and shipping to the customer before marking it as completed. Since the accelerator is connected to the OMS system, it also maintains the real state of the order. It is used as an add-on in the administration panel of the eCommerce solution where the company can have a real overview of the orders.
How it works
Once an order is created, the accelerator tracks all activities related to that particular order, such as availability of products, payment transaction status, delivery, and shipping, and ensures that all of them are completed prior to marking the order as completed.
Benefits
- Significant reduction in not delivered products due to not updated stock
- Reduction in mistaken deliveries
- Transparency and control over the entire process
