Boosting Teams’ Efficiency by Implementing JIRA Software

Overview & Challenge

The client is a company operating in the Transportation and Logistics industry. It’s a unique combination of Carrier, Freight Broker, and Software Technology company with a goal of optimizing the Freight Transport Industry today. Their solutions include ELD devices for trucks and trailers, enhancing them with e-logging, tracking driver’s performance, freight manipulation that can help increase ROI, provide a detailed overview of the fleet, and increase driver’s safety.

One of the many aspects influencing the Client’s success and efficient working is the efficiency of the Client’s development team. To further support their growth, the Client wanted to make the teams self-organized and cross-functional, which will ultimately lead to an improvement in the development process of the solutions. What the teams needed was a platform that will enable them to plan and organize the tasks and releases of the fleet operations management solution that they were building.


The solution included customization and implementation of Atlassian’s Jira Software platform for planning, tracking, prioritizing, and continuous improvement of releases.

Business Outcomes

The implemented solution boosted the client’s team efficiency by providing them with a transparent way to follow their activities, from planning to execution. This, in turn, made them more agile and cross-functional, which significantly improved employees’ productivity and decreased the time spent on doing certain tasks twice. Key results include:

  • A centralized place for planning, organizing, and tracking project activities
  • More predictable release cycle with built-in testing processes
  • Flexible reports with real-time reporting
  • Increased team collaboration, productivity, and transparency