Clients’ feedback matters the most and companies invest a lot of time, energy, and resources to gather it. Receiving timely and detailed clients; feedback is important in improving customer service and increasing customer retention rate. There are various ways to ask for feedback, and one of them is by sending a survey. It seems as […]
In your Kubernetes cluster, you might need to deploy multiple services as part of your application. Some of them should be publicly accessible. You could use a separate load balancer for each of the services that you want to expose to the outside world, but it is not a very rational approach. It would be […]
Back in 2019, we joined forces with Xray by Xblend which builds cutting-edge software tools that support the software development lifecycle (Read More). By combining our expertise with their expertise, we set on a path to create greater value for our clients. And as of this week, we are proud to announce that we aren’t only a […]
What is CRM and why do businesses need it? Building and maintaining a positive relationship with your customers can be quite complex. Time evolves, customers’ demands change, and keeping in pace with those changes requires being constantly in touch with your customers. To make this happen, you need a lot of time, and more often […]
A virtual agent is a platform for providing help to users through conversations with a messaging interface. The Virtual Agent is used to design and build automated conversations that help users quickly get information, make decisions and perform common tasks. With this tool, users communicate with a virtual or live agent through various messaging services. […]
Introduction I was assigned as a Scrum Master to a new Agile project. As most of you know, an Agile project makes the work visible across your company in real-time and includes everyone to determine scope, roadmaps, and dependencies with the purpose of enhancing customer value. At the beginning of the project, I was encountered […]
The management team in every company needs to understand the magnitude of the value given by the forecast. Each company needs a system to track the team’s productivity and performance especially when we are talking about the sales team. Although we are in the 21st-century some companies still track the team’s progress and their results […]
Most of the applications we develop are managed using some sort of version control database system (for example Git). But what about databases used by those applications? We make most changes to our databases manually. This approach may work for an application that features a team of one or two developers, but in a larger […]
I have always thought that successful people have very complex habits or tricks they use to achieve their goals and be productive, but in reality, it turns out to be quite the opposite. In the last 2 years, I had the chance to work closely with my CTO on a couple of complex algorithmic problems […]
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