What is Contact Center as a Service (CCaaS)? Contact Center as a Service (CCaaS) dates back to the beginnings of call centers. Call centers have been, and are, phone-based centers where customers call a toll-free number to interact with an agent or a representative from an organization. These calls were the only way to contact […]
Introduction Our main job as QA engineers is to ensure that the application under test is secure, fast, stable, and meets the business requirements. In today’s world, the focus is mainly on WEB applications. As we know with today’s technology, we can open a WEB application on different browsers such as Chrome, Firefox, Edge, and […]
We are always proud to see our customers succeed and achieve great things. That’s why we are thrilled to announce that one of our partners, i.e., Browns Shoes has the Application Innovation Award (2021) awarded by SnapLogic in their Annual Enterprise Automation Awards. The SnapLogic award recognizes leaders in innovation and automation shaping the industry – enterprises that have […]
Introduction What is GraphQL? At its core, GraphQL is a language used by data engineers for querying databases from client-side applications. On the backend, GraphQL specifies to the API how to present the data to the client. GraphQL redefines developers’ work with APIs offering more flexibility and speed to market, it improves client-server interactions by […]
2021 is almost at its end. And while we are putting the last touches on the projects that have a due date at the end of the year, we are reminiscing on the things that happened during 2021. Following is our 2021 infographic containing some of the many things that we have accomplished during the […]
Making life simpler and easier has always been the first and most important goal of technology. People strive to simplify their lives by eliminating or combining certain activities. This not only saves them time but also gives them the possibility to focus on other more important activities. The same applies to businesses and enterprises. When […]
Technology has become widely ingrained in our everyday lives increasing the threat of having your personal information or company’s data hacked, so quality assurance engineers are more than important. Due to this, many of the companies known worldwide are even hiring hackers to detect the security vulnerabilities in their websites and software products. This means […]
ServiceNow is a software platform widely used to support IT service management and automate business processes. As an IT management application, it focuses on issue-resolving and ensuring IT processes operate smoothly. ServiceNow has a lot of features, such as incident management, change management, problem management, knowledge management, etc. Due to its various features and the […]
There are various tools for building bespoke designs already available on the internet. They can be used in different situations and for different purposes. As time passes, and the needs increase, these types of tools emerge daily to satisfy users’ needs. In the following blog post, we are going to elaborate more about the Tailwind […]
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