Challenge
Insurance carriers and their MGAs were bogged down by an increasingly unsustainable process: manual document reviews that took nearly 45 minutes per policy. Underwriters were forced to comb through complex contracts, endorsements, and legal agreements to catch even the smallest discrepancies. This laborious task not only consumed valuable time but also exposed teams to costly human errors and compliance risks. With document volumes growing and manual reviews unable to scale, the need for a more efficient, reliable solution became clear.
Solution
We developed an AI-driven document comparison system designed to revolutionize the review process. By harnessing advanced text analysis and pattern recognition, our tool automatically detects missing clauses, unauthorized modifications, and subtle inconsistencies within contracts. Rather than replacing human expertise, the solution enhances it—presenting professionals with a clear summary of differences so they can quickly validate and make informed decisions. Seamless integration with existing systems and robust security measures ensured that the tool fit perfectly within the client’s operational and regulatory framework, cutting review times dramatically from 45 minutes to just 5.
Business Value
The impact was transformative. The insurance carrier achieved up to 80% time savings, greatly reducing operational costs while boosting accuracy to an impressive 99.99%. Enhanced efficiency not only minimized compliance risks but also allowed staff to concentrate on higher-value tasks, improving customer satisfaction and operational agility. To learn more about how this innovative solution is reshaping document reviews across industries, download the full case study.
