The recommender engine provides personalized service to customers. Based on the purchase history, the recommender engine tracks the products that the customer is interested in, creates a list of similar products, and offers them to the customer. This accelerator can be further customized to group customers based on the products that they buy, make a relation among them, and offer similar products. It can be used in every eCommerce solution where companies are selling products or services.
Benefits
- Personalized customer service
- Fast browsing and ordering
- Increased customer satisfaction and ROI