Overview & Challenge
The client is one of the largest music equipment retailers in the world and needed a new solution built as a replacement of their existing tightly coupled point to point solution. This case study provides an overview of the TIBCO Business Works solution that ⋮IWConnect built to integrate the systems within the enterprise: PIM, Order Management, multiple CRM systems, POS, Supply Chain Management, and multiple eCommerce platforms.
- The existing tightly coupled point-to-point integration did not provide the extensibility and growth required by the client’s business team
- Message format versioning a major drawback for further scalability and cause for most of the issues
- Message transactions not visible for business analysis due to diverse data model
