After a thorough evaluation of the problem and the consequences of it, our PHP team proposed building a detailed activity log, along with an alert system. The purpose of the activity log was to show all the changes made in the client’s profile. As for the alert system, it was an addition that was specifically designed to trigger and send a message to the support group whenever some activity seemed suspicious so that they can react immediately.
The provided solution has enabled the client to be more agile, effective, efficient, and to improve its ROI. In addition, it elevated the client’s reputation among its users for quick resolution and no downtime period and mistakes. What the client received was:
- Improved productivity for 45%
- Improved system functionality for 60%
- Decreased the time for mistakes alert by 70%