Blog Type: Technology

LLM monitoring in production:The dashboard is green.The answers are wrong.

An AI layer can be fast, available and error-free while it quietly gets worse. Here’s how we watch the part of our system that makes judgment calls with Grafana, the logs we already write and the database we already run. LLM monitoring in production has to measure whether the answers are right, alongside whether the […]

Specialized’ LLM Models and their place in Decision AI Agents pipeline

In one of my previous articles, Decision AI Agents in Banking, I argued that reliable Decision Agents require a layered architecture: structured data, deterministic controls, predictive models, validation, and observability, with an LLM supporting interpretation and synthesis. What prompted this article is the expanding range of specialized AI models emerging recently. I find them as […]

When AI Changes the Answer, QA Has to Change the Question 

What does it mean for software to be correct? After more than 15 years in QA, I thought I had the answer. Then I started testing AI systems, and an assumption I’d carried my whole career stopped holding. Why traditional testing worked Traditional testing rests on a simple contract: define the expected behavior, run the […]

Meet Verica Solin: The Accidental Tester Taking the SEETEST 2026 Stage

Image alt text Verica Solin, Senior QA Consultant at IWConnect, speaker at SEETEST 2026

On October 7, Verica Solin steps onto the SEETEST 2026 stage in Ljubljana to talk about the future of QA. Before the session, we sat down with her for a different kind of talk. How does a telecom student end up in testing? What did 15 years teach her about quality? And why does AI […]

Meet the QA Automation Team Behind Reliable EV Charging Experiences 

IWConnect QA automation team working on software testing

From mobile and web testing to backend, performance, and CI automation, meet the IWConnect QA team helping build reliable software for a leading U.S. EV charging network – EVgo! In software, quality is rarely about finding one bug at the end of the development process. It is about understanding how a product behaves, identifying risks […]

Pete Now Supports MuleSoft: Automated Documentation Straight to Confluence

Introduction Pete has always done one thing well: turn SnapLogic projects into clear Confluence documentation in under a minute. Instead of spending days manually explaining how integration works, teams can point Pete at a project and get the documentation automatically. Now, Pete brings that same one-click documentation to MuleSoft. If your team runs MuleSoft, Pete […]

IWConnect Joins the Claude Partner Network: What It Means for Enterprise AI

We’ve officially joined the Claude Partner Network. For our clients and the organizations we’re helping move AI from experiment to production, here’s why that matters. What Is the Claude Partner Network? The Claude Partner Network is Anthropic’s program for technology companies that build, deploy, and support enterprise AI solutions using Claude models. Membership gives partners […]

Automating Boomi Component Revision Summaries with AgentStudio

When working with Boomi components, understanding what changed between revisions is an important part of development, review, and deployment. A small change in a process, map, connector, or routing path can affect how the integration behaves, so being able to compare revisions clearly is very useful before promoting changes to another environment. Boomi already provides […]

Pete SnapLogic Documentation Tool: Making SnapLogic Projects Easier to Understand

SnapLogic projects sometimes get hard to follow quickly. Pipelines, tasks, configurations, and interconnected components evolve over time, and as projects grow, it becomes harder to keep everything organized, easy to follow, and accessible to everyone involved. Pete is a SnapLogic documentation tool designed to turn that complexity into structured, readable documentation and review outputs. Pete […]