Are you facing increased costs throughout your supply chain? Are you experiencing customer churn due to the inability to properly meet consumers’ demands? Has your supply chain become complex due to multiple channels to market?

Optimize your supply chain and raise your customers’ expectations thus making your business sustainable and efficient.

Due to increased consumer demands, the choices on the market have doubled. In times like this, your business can gain a competitive advantage by having your supply chain digitalized and optimized.

Our supply chain solutions optimize the entire supply chain, including inventory management and logistics. Putting the customers in the focus and ensuring demands and supply chain challenges are properly met is our focus.  

By effectively managing your supply chain, you save your business costs, maximize sales and improve customer satisfaction by having the right products at the right time and in the needed quantity.

Supply Chain Management Process Flow

The following diagram depicts the directed flow of activities of a Supply Chain Management.

SCM
OMS
OMS
Forecast
Forecast
Tracking
Tracking
Route
Planning
Route…
Pick
Pack
Ship
Pick…
Inventory
Management
System
Inventory…
Returns
Returns
Replenish
Replenish
Production
Production
Notification
Notification
Product/
Service
Planning
Product/…
Produce
Order
Produce…
Plan
Production
Plan…
Order ready
for
Shipment
Order ready…
Restock
Inventory
Restock…
Reorder
Reorder
Schedule
Delivery
Schedule…
Production
Scheduling
Production…
Manufacture 
Manufacture 
Request Refund
Request Refund
Submit
Return
Submit…
Sales & MarketingFinanceCustomer Relationship ManagementOrder Management SystemSales & MarketingCustomer Relationship ManagementOrder Management SystemFinance
Click on the fields to check some of the solutions that we have provided, and if you want to see more SCM solutions, click on the button on the right side.
Click on the fields to check some of the solutions that we have provided, and if you want to see more SCM solutions, click on the button on the right side.
SCM Solutions
SCM Solutions
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Taking into consideration consumers expectations, multiple channels to market, competitors, and changing times, our Supply chain solution includes optimization of the following supply chain operations:

What is Supply Chain Management?

Supply chain management refers to the management of the flow of goods and services and incorporates all the processes needed to transform raw materials into final products. It organizes the company’s supply-side activities to ensure delivering additional customer value. Supply chain management handles the entire flow of creating a product, from the raw components to making and delivering the final product to the client. Each company has created a network of different suppliers that transfer the product along from the raw material suppliers to companies that deal with clients directly.

The main idea of Supply Chain Management revolves around two basic concepts:

Companies that constitute the supply chain are connected through information and physical flows.

How does it work?

In the simplest form, the overall supply chain management workflow is divided into three different groups: product, information, and finance. Every company that forms part of the supply chain belongs in one of these groups.

  • The product group contains timely creation, storage, and product delivery across the supply chain. It also ensures that the quality of the product is assured at each location.
  • The information group involves sending and receiving sales and purchasing orders as well as a delivery status update. This workflow must be handled well because all of the other workflows are dependent on the correctness of the information that is sent across the supply chain.
  • The finance flow refers to dealing with payment, billing, inventory management and other finance-related workflows.

According to CIO on the other hand the traditional supply chain management system contains the following five components:

  • Planning – managing and planning all resources needed to meet client’s demands for a given product or a service. Once the supply chain is defined the company needs to define metrics to measure its efficiency and effectiveness in delivering customer value and achieving the company’s goals,
  • Sourcing – choosing the right suppliers that will provide everything needed to create the product is the first thing to do. After that the company needs to define the processes that will monitor and manage the relationships with suppliers,
  • Manufacturing – organizing all activities from accepting raw materials to manufacturing the product, to testing and finally shipping and delivery,
  • Delivery and logistics – coordinating customer orders, scheduling deliveries, dispatching loads, invoicing clients and receiving payments,
  • Returning – last but not least, creating a process to handle returns and defective or undesired products is a must.

Why is SCM important?

Good supply chain management is a vital part of almost any company and is crucial for its success, as well as for customer satisfaction. There are many reasons why this is so and among the most important ones are:

  • SCM boosts customer service – this is mainly because customers expect to receive the right product and the right quantity of what they ordered to be delivered. Customers also expect to receive the delivery at the right address or have the products available at the proper location (for example a customer will not be satisfied if the ordered motorbike is broken and the repair shop doesn’t have the parts necessary to fix it within a day or two). Customers expect to receive their order on time (if they order a birthday present they would like to have it delivered on the day of the birthday). Last but not least when it comes to customer service, customers expect a quick response.
  • SCM reduces operating costs – a decrease in purchasing costs (retailers rest on supply chains to deliver expensive products fast and avoid inventory costs), decrease in production costs (manufacturers rely on supply chains to avoid material shortage that would potentially affect production), decrease in the total supply chain cost (an efficient supply chain helps companies remain competitive on the market, as they can meet customer desires at the lowest cost).
  • Improve financial status – increasing profit (a good supply chain helps reduce costs significantly), decreasing fixed assets (good organization of the supply chain can help avoid costs for unnecessary warehouses or transport vehicles), cash flow increase (a supply chain that is organized properly speeds up product flows to customers, shortening the time for delivery and decreasing the period of invoicing the customer).

Key features of an effective SCM

Certain features are truly essential to choosing the proper supply chain management software. We will cover the top three that help companies create a strategic supply chain management system they can rely on:

Optimize your supply chain and improve visibility throughout your supply chain. Our experts can help you build a supply chain that withstands the test of time. Explore our solutions and let’s connect.

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