Our DevOps & Support team is looking for a Technical Support Engineer-Level 2 who will work on completing clients’ data import requests and resolving clients’ support tickets assigned. By joining our team, you are joining a company with over 19 years of experience in the IT sector and a rich portfolio of successful projects for eminent clients.


  • Ensure 24/7 client support;
  • Monitoring customer application issues;
  • Troubleshooting;
  • Providing and improving solutions;
  • Working closely with internal client teams;
  • Analysis and problem identification.

Technical Skills

  • Experience with API protocols (Swagger, SOAP, Postman)
  • Solid understanding and interactions with different types of databases- relation – JDBC and non-relational- MongoDB databases;
  • Solid understanding of Network, Security, and Protocols (HTTP, HTTPS, SSL, SSH, port forwarding);
  • Knowledge of Web servers (IIS/Apache/Tomcat/Nginx);
  • Understanding and experience with containers (Docker);
  • Understanding and experience with Elasticsearch;
  • Basic understanding of Kubernetes;
  • Basic knowledge of at least one programming language of the following: Java, C, C++, .NET, etc.

Other Competencies

  • Excellent verbal and written communication skills in English;
  • Analytical and problem-solving skills;
  • Disciplined, responsible, reliable person;
  • Comfortable in working with a team as well as independently;
  • Self-initiative, proactive, energetic;
  • Interest in continuous improvement, innovation, and simplification.

Apply Here

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