Are you passionate about resolving technical challenges and providing exceptional support to clients? We have an incredible opportunity for you to showcase your skills and make a real impact. Join our DevOps & Support team as a Level 2 Technical Support Engineer! By joining our team, you’ll become a part of a company with a remarkable 19-year track record in the IT sector. We have an extensive portfolio of successful projects for renowned clients, which will provide you with a platform to grow and excel in your career.


  • Monitoring the client’s applications and infrastructure;
  • Troubleshooting and handling incidents;
  • Maintain communication with the internal team and the client’s team;
  • Analysis and possible improvements on the applications or infrastructure.

Technical Skills

  • 2 years experience in administration of Linux and Windows servers;
  • Solid understanding of Network, Security, and Protocols (HTTP, SSL, SSH, port forwarding);
  • Knowledge of Web servers (IIS/Apache/Tomcat/Nginx);
  • Proficient in writing scripts (PowerShell, bash, python etc.);
  • Understanding of Databases (SQL and non-SQL); Understanding and experience with Elasticsearch;
  • Understanding and experience with Cloud Providers (AWS, Azure);
  • Basic understanding of Java.


  • Available to work in shifts with rotations.

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