If you are already in the IT industry, have experience with DevOps, and you want a new challenge, we have an open position for a Configuration Management specialist and Support Engineer in our offices in Bitola, Prilep, and Skopje. 

Our DevOps team has been working on supporting our clients for years now. And as the clients’ businesses are growing, thus our need to expand our service asset and configuration management jobs. As a Configuration Management analyst and Support Engineer, your main responsibility will include ensuring 24/7 clients’ support via monitoring customer/application issues, troubleshooting and providing solutions, configuration management data, and installation of different tools/products across multiple environments and much more. Our support engineering and configuration management consultant jobs provide constant progress for many clients worldwide. 
Moreover, as a support and software configuration management engineer you will be responsible for increasing the value that we add to our clients, and also increasing the knowledge within our team and company. So, if you are looking for support and configuration management jobs near me, you have come to the right place.

Technical skills

Key skills

  • Solid understanding of creating/running Linux/Windows commands through cmd
  • Solid understanding of at least one programming language of the following: Java, C, C++, .NET, etc.
  • Understanding different OS concepts: Virtualization, Memory, Storage, File System
  • Solid understanding Network, Security and Protocols (HTTP, HTTPS, SSL, SSH, port forwarding)
  • Basic knowledge of Web servers (Apache/Tomcat/Nginx)
  • Basic knowledge of CI/CD concepts
  • Solid understanding of Source Code Management (Git, TFS, VSTS)
  • Very good knowledge of English (written and spoken)

Nice-to-have skills

  • Understanding and experience with some monitoring tools (Jaeger, AppDynamics, Data Dog, Nagios, etc)
  • Understanding and experience with some configuration management tools (Ansible, Chef, Puppet)
  • Understanding and experience with ELK Stack
  • Understanding and experience with containers (Docker)

Non-technical skills

  • Strong analytical and problem-solving skills
  • Strong verbal and written communication skills in English
  • A humble and can-do attitude
  • Disciplined, responsible, reliable person
  • Comfortable in working with a team as well as independently
  • Eager to learn new technologies
  • Willing and able to travel when required

You will be responsible for

  • Look into the customer/applications issues
  • Troubleshooting and providing solutions
  • Configuration and installation of different tools/products across multiple environments
  • Managing code deployment/migration across environments
  • Consulting with the software development team and clients to improve application performance
  • Ensuring effective functionality of applications
  • Assisting with systems integrations
  • Maintaining and updating technical documents and procedures
  • Preparing maintenance plans
  • Developing reports

What we offer

At ⋮IWConnect, we believe in our people whether someone is an IT configuration manager or configuration management analyst, it doesn’t matter since team chemistry and respect is what we promote. We believe in their ambition, creativity, and hard work to achieve what they have set for their support and configuration management engineer jobs. Also, we believe that by investing in them, we invest in our future – they are our most valuable asset. We focus on promoting culture and building a place where you can freely share your mistakes, opinions, and knowledge. Therefore, if you are tired of software configuration manager jobs with no progress or remote configuration management jobs without colleagues and you want a new team-working environment, here’s your chance.


  • full-time employment
  • competitive salaries
  • performance-related benefits and bonuses
  • opportunity for personal & professional development
  • possibility for international travel
  • dynamic working environment
  • private health insurance and much more.

About Us

⋮IWConnect is an equal opportunity employer and the Equal Employment Opportunity is our fundamental principle for all job positions including support engineer and configuration management specialist jobs. What we care for is your expertise in the support and software configuration management jobs, ambition to develop personally and professionally, and your values, regardless of your gender, race, disability, age, sexual orientation, religion, belief or marital status. We emphasize diversity, equality and flexible working.

We work with the latest integration technologies, like MuleSoft, SnapLogic, TIBCO. We have one of the biggest Quality Assurance practices and we have expertise in AI, Machine Learning, Big Data, Microsoft, PHP, Mobile Development, AWS Cloud, Data Management, Business Support, and DevOps. Our clients are located in the USA and Europe and you can find us in Bitola, Prilep, Skopje, and Amsterdam, Netherlands. So, if finding available support engineer and configuration management analyst jobs is your desire, don’t waste any more time and contact us right away.

If you want to see what you will experience here besides work, check our Instagram, Facebook and YouTube accounts.

Apply Here

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