Our DevOps & Support team is looking for an Application Operations Engineer to support our clients. You will join a group of talented professionals, driven by results and relationships, and committed to taking care of each other, our clients, and the community. With a team that has been on the market for more than 19 years, you will be able to work on projects for worldly-known companies, constantly improve your knowledge and skills, and experience using the latest trends in technology.
Responsibilities:
- Ensure 24/7 client support;
- Monitoring customer application issues;
- Troubleshooting;
- Providing and improving solutions;
- Working closely with internal client teams;
- Analysis and problem identification.
Technical skills:
- Experience with some monitoring tools (AppDynamics, Data Dog, Grafana, CloudWatch, Kibana, etc.);
- Solid understanding and interactions with Web Services (REST and SOAP);
- Reading and understanding configuration languages (JSON, Yaml, XML, etc.);
- Basic understanding of testing tools (JMeter, Selenium);
- Solid understanding and interactions with different types of databases (relation and non-relational databases);
- Solid understanding of Network, Security, and Protocols (HTTP, HTTPS, SSL, SSH, port forwarding);
- Basic knowledge of Web servers (IIS/Apache/Tomcat/Nginx);
- Understanding some of the ticketing systems (ServiceNow, Jira);
- Experience in writing scripts (PowerShell, Bash, Python);
- Good understanding of Cloud-native services (network, storage, serverless, EKS, ECS).
- Excellent knowledge of English (written and spoken);
- Analytical and problem-solving skills;
- Disciplined, responsible, reliable person;
- Comfortable in working with a team as well as independently;
- Self-motivated, proactive, energetic;
- Interest in continuous improvement, innovation, and simplification.
Other Competencies:
- Excellent knowledge of English (written and spoken);
- Analytical and problem-solving skills;
- Disciplined, responsible, reliable person;
- Comfortable in working with a team as well as independently;
- Self-motivated, proactive, energetic;
- Interest in continuous improvement, innovation, and simplification.