| SERVICES | SILVER | GOLD | PLATINUM | ⋮IW COMPLETE |
|---|---|---|---|---|
| Duration | 1 week | 2 weeks | 4 weeks | annual (included) |
| Analysis and implementation of a POC for point to point integrations (single pipeline) with DEMO and presentation | ✓ | ✓ | ✓ | ✓ |
| Resolution of concrete development issues, guidance into fixes or workarounds | ✓ | ✓ | ✓ | ✓ |
| Consulting for possible approaches/solutions proposition on specific problems | ✓ | ✓ | ✓ | ✓ |
| Analysis and implementation of a POC for point to multipoint integrations with DEMO and presentation | ✓ | ✓ | ✓ | |
| Implementation of single upon agreed use case/integration | ✓ | ✓ | ✓ | |
| Resolution of concrete development issues, guidance into fixes or workarounds | ✓ | ✓ | ✓ | |
| Consulting for possible approaches/solutions proposition on specific problems | ✓ | ✓ | ✓ | |
| Code review, guidance for code optimization and code best practices | ✓ | ✓ | ✓ | |
| Knowledge transfer and documentation for the previously implemented use cases/integrations/tasks | ✓ | ✓ | ✓ | |
| Analysis and implementation of a POC for point to multi-point cloud and on-premise integrations | ✓ | ✓ | ||
| Implementation of previously agreed use cases/integrations/tasks | ✓ | ✓ | ||
| Support in code promotions and review of SDLC/CI/CD processes | ✓ | ✓ | ||
| Implementation or supporting the client to create reusable logging and error handling framework | ✓ | ✓ |
⋮IW COMPLETE is a Fully Managed Configuration, Delivery and Operational Support Program, Inclusive of all Platinum Level Services at no additional cost.
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